Bop! sells children's clothes and toys.By the checkout,there is a notice board featuring information about play groups and story times at the store.The owner feels this keeps her customers involved in her store and each other.Bop! is developing:

Question

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By creating a notice board featuring information about play groups and story times at the store, Bop! is fostering a sense of community among its customers. This indicates that their focus is on building relationships and creating a loyal customer base, rather than simply offering discounts or rewards through a frequent shopper program, 1-to-1 retailing, loyalty rewards, or special customer services.

Bop! Sells Children's Clothes and Toys