When a retailer responds to an economic downturn by putting a freeze on salaries,laying off sales associates,and hiring more part-time workers,the employees tend to respond with:

Question

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When a retailer responds to an economic downturn by putting a freeze on salaries, laying off sales associates, and hiring more part-time workers, it leads to a decrease in job security and job satisfaction among employees. As a result, employees tend to be less motivated to provide good customer service, which can result in poor customer service. While some employees may choose to stay on due to a lack of job opportunities elsewhere and may choose to work harder, this is not common and is not enough to counteract the negative impacts of the cost-cutting measures. Hence, option B is the best choice.

When a Retailer Responds to an Economic Downturn by Putting