Which of the following best describes exemplary service?
A) Service at this level goes beyond the normal and may pleasantly surprise the customer.
B) Service at this level is unacceptable and typically leads to a breakdown.
C) Service at this level is not as expected and disappoints customers.
D) Service at this level is out of the ordinary and unexpected.
Correct Answer:
Verified
Q44: Which of the following is the first
Q44: Which of the following best describes average
Q45: Which of the following best describes below
Q46: Discuss the customer's perception of quality.
Q47: Which of the following is the next
Q50: List any five tips that would help
Q51: List any five initiatives to provide excellent
Q52: Which of the following is the next
Q52: Which of the following best describes unsatisfactory
Q53: A tip that can help provide quality
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