Dialogue that is used to enhance relationships, show civility, and build rapport is called ________.
A) paraphrasing
B) small talk
C) global term
D) pet peeves
Correct Answer:
Verified
Q31: _ is the foundation of effective customer
Q32: _ occurs when a customer converts messages
Q33: A communication delivered through speech or signals
Q34: Which of the following is an element
Q35: Which of the following is an element
Q37: Which of the following statements is true
Q38: Use "you" statements to foster understanding and
Q39: You are a customer service provider. When
Q40: Aggressive assertiveness is appropriate in all situations.
Q41: Which of the following is an example
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents