The exit-voice-loyalty-neglect (EVLN)model:
A)outlines the four consequences of emotional intelligence.
B)identifies the four ways to manage employee emotions.
C)explains why the psychological contract differs between employees and their employers.
D)is a template for organizing and understanding the consequences of job dissatisfaction.
E)explains the main differences between affective commitment and continuance commitment.

Question

Quizplus · Accepted Answer

The EVLN model is a template for organizing and understanding the consequences of job dissatisfaction. It identifies four possible responses to dissatisfaction: exit (leaving the organization), voice (expressing dissatisfaction and seeking change within the organization), loyalty (maintaining active support despite dissatisfaction), and neglect (reducing effort and productivity without actively seeking change or leaving).

The Exit-Voice-Loyalty-Neglect (EVLN)model