When Green Corp.recently acquired Orange Corp.,employees in each company began to privately complain about the behavior and performance of employees at the other organization.For example,Orange employees would claim that Green employees lacked customer service skills,whereas Green employees claimed that they were more responsive to customer needs.Employees would also label each other by their former color ('She's a Greenie').This incident mainly describes which of the following perceptual phenomena?
A) Social identity
B) Self-serving bias
C) Self-fulfilling prophecy
D) Fundamental attribution error
E) Color blindness

Question

Quizplus · Accepted Answer

The employees are identifying with their former organization ("Green" or "Orange") and using it as a label for themselves and others. This demonstrates social identity, where people identify with and categorize themselves and others based on group memberships.