Most employees in the social services department of a provincial government have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?
A) High neuroticism
B) External locus of control.
C) High introversion.
D) High agreeableness.
E) Both 'B' and 'D'.

Question

Quizplus · Accepted Answer

High agreeableness is best suited for employees working in the social services department as they have to deal with people facing personal problems. Agreeable people are empathetic, cooperative, and compassionate, which helps them in providing emotional support and assistance to those in need. Additionally, agreeable people are good at resolving conflicts, which is another essential skill needed in social services occupations. High neuroticism, external locus of control, and high introversion may lead to difficulties in communication and dealing with clients effectively. The option 'E' is also incorrect as having a high external locus of control may make it difficult for employees to be proactive and take initiative in finding solutions to clients' problems.

Most Employees in the Social Services Department of a Provincial