Salespeople at Widget Ltd complain that they lose sales bonuses when the production department is out of stock of a particular item.This sometimes causes customers to buy elsewhere rather than wait for the next production run.Meanwhile,production employees complain that salespeople don't appreciate the need to minimize inventory costs,for which production staff is rewarded.This is mainly an example of conflict due to:

Question

Quizplus · Accepted Answer

The conflict between the salespeople and production employees is due to goal incompatibility. The salespeople want to maximize sales and bonuses, whereas the production employees want to minimize inventory costs for which they are rewarded. This creates a situation where one group benefits at the expense of the other, leading to conflict.

Salespeople at Widget Ltd Complain That They Lose Sales Bonuses