If employees are rated on a 1-5 scale for both customer service and attendance, but customer service is considered twice as important as attendance, employees should be evaluated using:

Question

Quizplus · Accepted Answer

Unequal weighting is the best option in this scenario because customer service is considered twice as important as attendance. This means that customer service should carry more weight in the evaluation process, and therefore should be given a higher weighting than attendance.

If Employees Are Rated on a 1-5 Scale for Both