Historically, organizations were viewed as machine-like systems that were all about order and predictability. This was known as the _____ approach.

Question

Quizplus · Accepted Answer

The term "command-and-control" refers to the traditional approach of organizing a workplace or business. It assumes that workers are all the same and that they follow orders without question. This approach is based on a military model of leadership where a manager or supervisor gives orders and employees follow them. It focuses on hierarchy and control rather than collaboration and engagement.

Historically, Organizations Were Viewed as Machine-Like Systems That Were All