Denny's boss asks him to pick up her dry cleaning. Denny believes that this task is not part of the conditions of his employment, and as a result, feels very dissatisfied. His boss has:

Question

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Denny believes that the task of picking up his boss's dry cleaning is not part of the conditions of his employment, which suggests that he has certain expectations of his boss regarding his job responsibilities. These expectations are part of the psychological contract that exists between Denny and his boss. By asking Denny to perform a task that he believes is outside the scope of his employment, his boss has violated this psychological contract, which can lead to dissatisfaction and reduced commitment to the organization.

Denny's Boss Asks Him to Pick Up Her Dry Cleaning