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Personal Selling Serves Three Major Roles in a Firm's Overall

Question 5

Multiple Choice

Personal selling serves three major roles in a firm's overall marketing effort: they are the critical link between a firm and its customers; __________; and salespeople may play a dominant role in a firm's marketing program.


A) salespeople play a key role in research and development
B) salespeople are the company in a consumer's eyes
C) salespeople play a dominant role in implementing an organization's pull strategy
D) salespeople provide the most valuable resource for segmenting and selecting target markets
E) salespeople may play a key role in a firm's industrial classification based upon their education and training

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