The level of service that requires that the customers perform many functions and little is provided by the outlet is _________.

Question

Quizplus · Accepted Answer

Self-serve level of service requires that the customers perform many functions themselves and little is provided by the outlet. Customers are responsible for everything from placing their own order to clearing their own table. Examples of self-serve outlets include gas stations, vending machines, and salad bars.

The Level of Service That Requires That the Customers Perform