Figure 13-12
-Figure 13-12 above, indicates that supply chain managers must balance total logistics cost factors against customer service factors.The four customer service factors (a, b, c, and d) include all of the following except _________.

Question

Figure 13-12 
-Figure 13-12 above, indicates that supply chain managers must balance total logistics cost factors against customer service factors.The four customer service factors (a, b, c, and d) include all of the following except _________.

Quizplus · Accepted Answer

The four customer service factors typically include communication, dependability, convenience, and time. "Place" is not considered one of these customer service factors.

Figure 13-12 -Figure 13-12 Above, Indicates That Supply Chain Managers Must Balance