Anderson Enterprises, an advertising firm, planned to make its communication process more effective and interviewed employees to determine the flow of information in the organization. Flow charts were then created that depicted the way information was passed on to every member in the team. They also prepared maps to show interactions among different departments. Which of the following approaches is being used?

Question

Quizplus · Accepted Answer

The approach being used is social network analysis, which involves analyzing the communication flow and interactions among employees in an organization. Flow charts and maps are common tools used in social network analysis to visualize and interpret the network of relationships within an organization. Just-in-time learning, rapid instructional design, and cloud computing are not relevant to the process of analyzing communication flow and interactions.

Anderson Enterprises, an Advertising Firm, Planned to Make Its Communication