Holly owns a landscape company and is thinking about expanding her services to include outdoor water features (waterfalls, streams, ponds).If, before making this decision, she looks at the experience of similar fmns that have added outdoor water features, she is employing:

Question

Quizplus · Accepted Answer

Holly is employing the "outside view" by looking at the experience of similar firms that have added outdoor water features. She is seeking out objective data from external sources to inform her decision-making. This approach can help mitigate cognitive biases and the illusion of control that may come with relying only on internal information or personal experience.

Holly Owns a Landscape Company and Is Thinking About Expanding