The members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he can be reached by the other members of the team. This arrangement is known as:
A) a virtual norm.
B) a group norm.
C) a virtual role.
D) a group role.
E) a group law.

Question

Quizplus · Accepted Answer

This arrangement is known as a group norm as it is an informal agreement among the members of the cross-functional team. A norm is a shared expectation that guides behavior within a group.

The Members of a Cross-Functional Team Have an Informal Agreement