Scott finds information that counters the claims of the production team. However, Scott decides to ignore the new-found evidence in support of the team's decision. Scott is being adversely influenced by:
A) the illusion of control.
B) organizational learning.
C) groupthink.
D) devil's advocacy.
E) representative bias.

Question

Quizplus · Accepted Answer

Groupthink is a pattern of faulty and biased decision making that occurs in groups whose members strive for agreement among themselves at the expense of accurately assessing information relevant to a decision.

Scott Finds Information That Counters the Claims of the Production