A time-and-motion study involves the careful timing and recording of the actions taken to perform a particular task.
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Q11: Norms are written instructions about how to
Q12: Authority is more likely to be exercised
Q13: Scientific management produces huge cost savings in
Q14: F.W. Taylor advocated the use of a
Q16: According to Weber, in a bureaucracy, people
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Q18: Standard operating procedures are unwritten, informal codes
Q19: Rules are formal written instructions that specify
Q20: Bureaucracy is a formal system of organization
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