As a result of the application of scientific management principles, workers became increasingly dissatisfied.
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Q12: Authority is more likely to be exercised
Q13: Scientific management produces huge cost savings in
Q14: F.W. Taylor advocated the use of a
Q15: A time-and-motion study involves the careful timing
Q16: According to Weber, in a bureaucracy, people
Q18: Standard operating procedures are unwritten, informal codes
Q19: Rules are formal written instructions that specify
Q20: Bureaucracy is a formal system of organization
Q20: Fayol recommended the use of organizational charts
Q22: The Hawthorne effect suggests that workers' attitudes
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