The array of technical skills managers need depends on their position in their organizations.
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Q12: First-line managers typically supervise middle managers.
Q13: The importance of planning, organizing, leading, and
Q21: The job-specific skills required to perform a
Q23: The ability to distinguish between the cause
Q24: Restructuring boosts the morale of employees.
Q25: IT cannot be used to empower employees,
Q28: Top managers require the least conceptual skills
Q29: The amount of time that managers spend
Q30: An organization's competitive advantage does not derive
Q31: Employees involved in total quality management (TQM)
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