A company with a high level of efficiency and effectiveness is most likely to produce:
A) a product that customers want, but that is too expensive for them to buy.
B) a product that customers want at a quality and price they can afford.
C) a product that is inexpensive and nondurable.
D) a high-quality product that has limited utility for customers.
E) a product that requires customers to invest in expensive service packages.

Question

Quizplus · Accepted Answer

Efficiency is a measure of how productively resources are used to achieve a goal. Effectiveness is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals.

A Company with a High Level of Efficiency and Effectiveness