Customer relationship management (CRM) emphasizes the relationship of the customer to the salesperson.

Name: Customer relationship management (CRM) emphasizes the relationship of the customer to the salesperson.
Brand: Quizplus
Rating: 4.9 (42 reviews)

Question

Quizplus · Accepted Answer

CRM emphasizes the relationship between the customer and the entire organization, not just the salesperson. It involves managing interactions and data throughout the customer lifecycle to improve customer satisfaction and loyalty.

Customer Relationship Management (CRM) Emphasizes the Relationship of the Customer