While Salespeople Indicate ____________ Are Most Critical in Building Trust

While salespeople indicate ____________ are most critical in building trust with the customer,customers themselves rank ____________________ as the top characteristic needed for salespeople to win customer trust.

A) Self-confidence;ask good questions
B) Intelligence;good listening skills
C) Positive attitude;Likable
D) Likable;understands business
E) Good listening skills;Product knowledge