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Artis Moore Owns a Small Company That Details Cars

Question 42

Multiple Choice

Artis Moore owns a small company that details cars.He is trying to sell his services to a company that rents cars and vans.As he talks to the rental company owner who makes all purchasing decisions,Moore is trying to convince her that his detail services will benefit the company.He is also endeavoring to show how it is more efficient to outsource the cleaning of the cars rather than do it in-house.As Moore talks about the benefits,he is trying to make sure that the job will add to the profitability of the detailing business before he commits himself to a contract.Moore is engaged in:


A) Closing the sale
B) Prospecting for a customer
C) Servicing the account
D) Qualifying the prospect
E) Presenting a need-satisfaction approach

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