At ExpressFed Inc. ,production managers are evaluated for their success in driving costs down,while marketing managers are evaluated on the basis of customer satisfaction.The conflict that occurs when overtime hours are needed in order to deliver the product at the time promised is based on:
A) Scarce resources
B) Incompatible reward systems
C) Top-down change
D) Benchmarking
E) Overlapping authority
Correct Answer:
Verified
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