A store manager at an electronics store encourages the sales staff to avoid the "hard-sell approach" and to focus on attempting to satisfy each customer's personal needs.This is an example of which type of behavior?
A)Empowerment
B)Initiating structure
C)Transformational
D)Leadership substitute
E)Contingent

Question

Quizplus · Accepted Answer

Leaders engage in initiating structure when they take steps to make sure that work gets done,subordinates perform their jobs acceptably,and the organization is efficient and effective.

A Store Manager at an Electronics Store Encourages the Sales