Art,the owner of Arts Electronics,calls every customer 10 days after their purchase to ensure they are satisfied with home electronics purchase.Art is using the ______ function which can create a perception of superior value by supporting customers after they have purchased the product.
A)Production
B)Materials management
C)Service
D)Marketing
E)Information systems

Question

Quizplus · Accepted Answer

The service function can create a perception of superior value by solving customer problems and supporting customers after they have purchased the product.

Art,the Owner of Arts Electronics,calls Every Customer 10 Days After