Instead of going to court, two parties in dispute agree to a neutral third party listening to both sides of the argument and helping to resolve the dispute. What is the term for this type of dispute resolution?

Question

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This type of dispute resolution is called mediation, where a neutral third party helps the parties in dispute to reach a mutually agreeable resolution without going to court. Mediation differs from arbitration (D), where the third party hears both sides and makes a binding decision, and from med-arb (A), which is a combination of both mediation and arbitration. Discovery (B) and pleadings (C) refer to pre-trial procedures in a court case.

Instead of Going to Court, Two Parties in Dispute Agree