According to Chapter 1,the authors state that people are born with conflict management skills that mostly stem from common sense.
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Q11: Once a person becomes truly skilled at
Q12: According to the text,complaints can only be
Q13: Defensive climates,rather than supportive climates,are created when
Q15: An example of a scarce resource is
Q16: Which of the following is one of
Q17: Unresolved conflict can have an impact on
Q18: Most expressed struggles are activated by:
A)internal stress.
B)ambivalence.
C)conflicting
Q19: Suki and Laura are best friends.Laura feels
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