Maintenance employees and drivers at ABC Bus Company were constantly bickering with each other.However,the conflict subsided when another bus company opened for business to compete with ABC and ABC executives warned employees that the competitor could force lay-offs at ABC if productivity and customer service didn't improve.Which of the following conflict management contingencies was operating here?

Question

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The company introduced superordinate goals for both parties by warning employees that the competitor could force lay-offs at ABC if productivity and customer service didn't improve. This helped to reduce the conflict between maintenance employees and drivers at ABC Bus Company by giving them a common goal to work towards.

Maintenance Employees and Drivers at ABC Bus Company Were Constantly