One of the effects of emotions on non-verbal communication is the phenomenon called:
A) Emotional intelligence
B) Emotional contagion
C) Emotional display
D) Emotional involvement

Question

Quizplus · Accepted Answer

Emotional contagion is the phenomenon where an individual's emotions and expressions of those emotions can spread to others in a social situation. For example, if someone in a group is visibly angry, others in the group may start to feel angry or uncomfortable as well. This can affect non-verbal communication as the emotions being conveyed may not necessarily match the verbal message being communicated.

One of the Effects of Emotions on Non-Verbal Communication Is