Which of the following is a way to reduce hostility or avoid creating it?
A)use neutral, open-ended questions
B)use loaded questions
C)continue to talk while the party becomes calmer
D)stay on the current topic

Question

Quizplus · Accepted Answer

Using neutral, open-ended questions can help reduce hostility by avoiding assumptions or judgments and allowing the other party to share their perspective without feeling attacked. This can promote a more collaborative and constructive conversation.

Answer: D 
 Staying on the current topic can help avoid creating hostility by keeping the conversation focused and avoiding tangents or personal attacks. This can create a more respectful and productive dialogue.

Answers B and C are incorrect. Using loaded questions can escalate hostility by implying a bias or agenda, while continuing to talk while the party is still upset or angry can make them feel unheard and can increase tension.

Which of the Following Is a Way to Reduce Hostility