Telephone calls account for 75% of health care interviews.
Correct Answer:
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Q37: Which of the following type patient tends
Q38: Patients seen as lower class tend to
Q39: Experts claim that most malpractice cases were
Q40: Which of the following is a growing
Q41: Patients are ordinarily compliant to physician's instructions.
Q43: It is good to employ routine openings
Q44: The physician-not the patient-must articulate reasons for
Q45: Compliance is particularly low when instructions to
Q46: Empathy increases patient satisfaction and reduces time
Q47: Most health care workers are task oriented.
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