TQM uses employee empowerment which encourages individuals and teams to generate and implement ideas for improving quality.
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Q2: In Japan, what should be done is
Q3: A legal system called codetermination requires workers
Q4: A common form of direct control is
Q4: ISO 9000 certification is becoming a necessary
Q6: When local managers are inexperienced or not
Q11: In Germany, managers place a greater emphasis
Q11: Top-level managers depend heavily on staff managers
Q13: Larger organizations typically emphasize decentralized decision making
Q18: As a TQM technique, rewards and recognition
Q19: Decision making and controlling are two vital
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