Which of the following statements concerning empowerment and the operant approach is accurate?
A)The situation is almost always fixed, and followers frequently the only variable that is important in the performance equation.
B)By changing the situation, leaders can enhance followers' motivation, performance, and satisfaction.
C)Restructuring work processes and procedures generally has little affect on follower's motivational levels.
D)None of these statements is accurate.

Question

Quizplus · Accepted Answer

The operant approach suggests that behavior is shaped by consequences, and leaders can modify those consequences to shape the desired behavior. In the case of empowerment, restructuring the situation (e.g. giving employees more autonomy and decision-making power) can lead to increased motivation, performance, and satisfaction. Option A is incorrect as the situation can often be changed through leadership interventions. Option C is incorrect as restructuring work processes can certainly affect motivation levels. Option D is incorrect as one statement is accurate.

Which of the Following Statements Concerning Empowerment and the Operant