Companies begin to find that customers,when calling customer service,want to talk to real people rather than to a recording.The demand for receptionists will ________ and the market equilibrium wage will ________.
A) fall; fall
B) increase; fall
C) stay the same; rise
D) decrease; rise
E) increase; increase

Question

Quizplus · Accepted Answer

When customers prefer to talk to real people instead of recordings, companies will need more receptionists to meet this demand, leading to an increase in demand for receptionists. As demand for receptionists increases, the market equilibrium wage for receptionists will also increase to attract more workers to these positions.

Companies Begin to Find That Customers,when Calling Customer Service,want to Talk