JetBlue had disaster on its hands when it found itself victims of a winter storm in New York.Instead of ignoring the problem, it successfully reached out to customers by letter, e-mail and video to say the airline had a melt down.

Question

Quizplus · Accepted Answer

The statement implies that JetBlue did not ignore the problem and successfully reached out to customers, which is true.

JetBlue Had Disaster on Its Hands When It Found Itself