Safety representatives in each of the six plants of a manufacturing company need to communicate to each other every week the number and type of health and safety incidents in their plant.Each representative has a safety reporting document where he or she notes the type and number of infractions during the previous week.These incidents are well known to other representatives, so there are rarely any surprises.This weekly communication calls for:
A)an active corporate grapevine.
B)high emotional contagion in communication.
C)the use of nonverbal communication.
D)increased number of face-to-face meetings.
E)lean media.

Question

Quizplus · Accepted Answer

According to media richness theory relatively low rich media work well in routine situations because the sender and receiver have common expectations through shared mental models.The given situation involves routine communication.So a lean media is recommended.

Safety Representatives in Each of the Six Plants of a Manufacturing