If a decision maker encounters the same problem several times, he or she can increasingly rely on nonprogrammed decision routines to solve the problem.

Question

Quizplus · Accepted Answer

Nonprogrammed decisions are used for new, unstructured and complex problems, whereas programmed decisions are used for routine, repetitive problems. As a decision maker encounters the same problem multiple times, they would rely more on programmed decision routines.

If a Decision Maker Encounters the Same Problem Several Times