Organizational memory refers to:
A)its ability to hire more people with good memorization skills.
B)its level of current knowledge so it can bring in new knowledge from the environment.
C)its storage and preservation of intellectual capital.
D)its ability to unlearn knowledge.
E)its ability to conduct memorable work.

Question

Quizplus · Accepted Answer

Organizational memory involves the storage and preservation of intellectual capital, including past experiences, knowledge, and insights, to be used for future decision-making and problem-solving. It is an important element of organizational learning and can contribute to a company's competitive advantage. Hiring people with good memorization skills or conducting memorable work may be beneficial but do not constitute organizational memory. Current knowledge is important for learning but does not represent organizational memory on its own. Unlearning knowledge may also be important for organizational adaptation but is not directly related to organizational memory.

Organizational Memory Refers To