____ is the most basic and important tenet of the MBNQA criteria.

Question

Quizplus · Accepted Answer

Continuous improvement is considered the most basic and fundamental tenet of the Malcolm Baldrige National Quality Award (MBNQA) criteria. This means that organizations should continuously strive for improvement in all areas of their operations to satisfy their customers' needs and expectations. Six Sigma, statistical process control, and process capability are all quality improvement methodologies and tools used to support this fundamental tenet of continuous improvement, but they are not the most basic or important tenet of the MBNQA criteria.

____ Is the Most Basic and Important Tenet of the MBNQA