Lack of availability or a quality problem at a Tier 2 supplier seldom creates significant end-customer performance problems.
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Q7: Overall, future purchasing and supply mission and
Q8: Purchasing will play a lesser role in
Q11: There will always be debate about which
Q12: Category strategy time horizons will be expanded
Q13: Companies are seeking suppliers with discrete capabilities
Q14: Spend management will continue to increase its
Q16: Collaboration with suppliers is less frequently identified
Q17: Competition is no longer between fast and
Q18: Firms will become more strategic and place
Q20: Contract management software will become less integrated
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