Six Sigma processes are focused on reducing variation and improving quality by setting a goal of fitting within six standard deviations of the process tolerance limits. This is commonly referred to as achieving "Six Sigma" quality, which is equivalent to 3.4 defects per million opportunities.

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Six Sigma Processes

Question 12

Multiple Choice

Six Sigma processes:

A) use simulated patient specimens made from a common pool to determine the "quality" of a laboratory's performance using standard deviation calculations.
B) are quality performance goals that require a specific number of standard deviations of process variation to fit within the tolerance limits for the process.
C) are focused on creating more value by eliminating activities that are considered waste.
D) are international standards for quality management produced by the International Organization for Standardization.

Correct Answer: