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Julie Has Been a Stay-At-Home Mom for the Past 15

Question 105

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Julie has been a stay-at-home mom for the past 15 years.Prior to becoming a mom, Julie was a District Manager at a successful retail company in Atlanta.Julie has just joined your company and is excited to be working again, but you realize her ideas are a bit dated.When she starts talking about the customer interface, you know you need to fill her in on some changes.How has the customer interface changed?

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