Classify each cost item into one of the business functions of the value chain,either (1)R&D, (2)Design, (3)Production, (4)Marketing, (5)Distribution,or (6)Customer service.
Item:
a.cost of free food mailed to promote sales of a new organic food product
b.labor cost of workers in the construction plant
c.bonus paid to a person with a 80% satisfaction rating in handling customers with complaints
d.transportation costs for shipping products to retail outlets
Correct Answer:
Verified
b.(3)...
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