Which of the following is a perspective the scorecard uses to measure the profits and value created for the shareholder?

Question

Quizplus · Accepted Answer

The financial perspective is the one that measures the profits and value created for the shareholder. The customer perspective focuses on customer satisfaction and loyalty, the learning and growth perspective looks at employee training and development, the internal business process perspective tracks efficiency and effectiveness of processes, and the external business process perspective examines relationships with suppliers and partners.

Which of the Following Is a Perspective the Scorecard Uses