Which of the following is a perspective the scorecard uses to measure the internal operations that create value for customers?

Question

Quizplus · Accepted Answer

The internal business process is the perspective used by the scorecard to measure the internal operations that create value for customers. This perspective focuses on the processes and systems that an organization must excel at to meet the needs of its customers and stakeholders. Therefore, the best choice is D - Internal Business Process.

Which of the Following Is a Perspective the Scorecard Uses