At Phoenix Instruments,Claudia pulls six samples an hour from an assembly line to examine them for quality defects.If she finds any,she makes adjustments to various pieces of equipment in her area.Claudia's job involves
A)feed-forward control.
B)benchmarking.
C)reduced cycle time.
D)statistical process control.
E)strategic control.

Question

Quizplus · Accepted Answer

Claudia's job involves statistical process control because she is taking samples from the assembly line to examine them for defects and making adjustments to equipment based on the data she collects. This is an example of using statistical methods to monitor and control a process to improve its quality. Feed-forward control, benchmarking, reduced cycle time, and strategic control are not directly related to Claudia's job duties.

At Phoenix Instruments,Claudia Pulls Six Samples an Hour from an Assembly