A supervisor told a salesperson who had not made any calls to clients and therefore did not make quota,"Well,if this continues in the next 30 days,you'll probably be let go." The supervisor provides an example of _____ by presenting the likely negative outcome to the salesperson.

Question

Quizplus · Accepted Answer

The supervisor is using punishment by threatening the salesperson with the negative outcome of being let go if they do not improve their performance.

A Supervisor Told a Salesperson Who Had Not Made Any